{"id":14715,"date":"2024-07-17T07:59:02","date_gmt":"2024-07-17T06:59:02","guid":{"rendered":"https:\/\/hallmarq.net\/2024\/07\/17\/99-system-uptime-its-guaranteed\/"},"modified":"2025-08-20T11:40:39","modified_gmt":"2025-08-20T10:40:39","slug":"99-system-uptime-its-guaranteed","status":"publish","type":"post","link":"https:\/\/hallmarq.net\/us\/2024\/07\/17\/99-system-uptime-its-guaranteed\/","title":{"rendered":"99% System Uptime? It&#8217;s Guaranteed"},"content":{"rendered":"\n<p>When it comes to emergency and speciality care, excellent up-time of your small animal 1.5T MRI machine available on demand is a must. System downtime impacts patient care, staff morale, and practice revenue. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Advanced imaging &#8211; It&#8217;s in Our DNA<\/h2>\n\n\n\n<p>At Hallmarq, we are the only advanced veterinary imaging company to offer a 99% uptime system guarantee. With over 20 years of experience in the industry, we&#8217;ve installed over 170 MRI machines in 27 countries worldwide and know how to speak your language!<\/p>\n\n\n\n<ul class=\"wp-block-list\" class=\"wp-block-list\">\n<li>We have a <strong>deep understanding <\/strong>of \u2013 and <strong>experience <\/strong>in \u2013 advanced veterinary imaging<\/li>\n\n\n\n<li><strong>Image quality <\/strong>is at the <strong>heart <\/strong>of all that we do<\/li>\n\n\n\n<li>We\u2019re <strong>passionate <\/strong>about <strong>addressing\u00a0<\/strong>the <strong>cost, complexity, and\u00a0commitment <\/strong>of offering 1.5T MRI<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Clinical and Technical Resources<\/h2>\n\n\n\n<p><strong>We confidently offer our customers a 99% uptime guarantee<\/strong> because we design, install, and maintain our systems. Hallmarq&#8217;s global Customer Success Team provides clinical and technical resources with unique remote monitoring of your software. Our Applications Manager and Customer Success Teams work closely together to enable rapid response times and real-time discussions to resolve issues that may arise. In addition, preventative maintenance, remote fixes, and on-site servicing are all part of our promise to you. In the event of a site visit, our in-house team provides critical background information for our highly skilled service engineers while on site. In short, everything you need from us is provided by us.<\/p>\n\n\n\n<p>Every Hallmarq customer receives live support and continuous online monitoring of more than 155 parameters &#8211; including the Magnet Temperature at multiple points in the bore, and the RF Calibration Power of each coil used to scan &#8211; using state-of-the-art technology designed to maximize uptime.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/hallmarq.net\/app\/uploads\/2024\/06\/Logz-dashboard.mp4\"><\/video><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Innovative Imaging <\/h2>\n\n\n\n<p>We all agree that maximizing uptime is non-negotiable, but the Hallmarq solution to capturing superb images goes further than system availability. With animal anatomy at the forefront of our design decisions, and sustainability paramount, you can unlock clarity with <a href=\"https:\/\/hallmarq.net\/products-solutions\/small-animal-mri\/\" target=\"_blank\" rel=\"noreferrer noopener\">MIRA &#8211; our small animal 1.5 T MRI<\/a>.<\/p>\n\n\n\n<ul class=\"wp-block-list\" class=\"wp-block-list\">\n<li>The Hallmarq system features a unique built-in radio frequency (RF) shield that <strong>reduces project cost and complexity<\/strong> thus eliminating one of the key barriers to veterinary practice<\/li>\n\n\n\n<li>Key design elements, including surface coils and a V-shaped patient bed, <strong>enable the acquisition of high-quality images<\/strong> that veterinarians demand<\/li>\n\n\n\n<li>Veterinary-specific coils and sequences, and the ability to use two coils simultaneously, allow for <strong>excellent images of those difficult-to-reach areas<\/strong> like the brachial plexus<\/li>\n\n\n\n<li>Dual coil system significantly boosts signal intensity across larger body regions allowing <strong>fast scan times and pristine images<\/strong> of superior diagnostic quality<\/li>\n\n\n\n<li>Our flex coil has some significant advantages over a human system and can be repositioned easily without moving the patient, thereby <strong>speeding up the imaging process<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Design features intended to deliver superb image quality also mean you can reduce staff stress and workload, increase client satisfaction, and avoid wasted time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why MIRA?<\/h2>\n\n\n\n<p>Purpose-built advanced diagnostic imaging provides the vital next steps in achieving excellence in the therapeutic strategies of both general and specialty practices. With people, products, and processes in mind, Hallmarq is constantly working towards new and innovative solutions that help address these challenges. <\/p>\n\n\n\n<p>As the only 1.5T high-field scanner designed specifically for veterinary use, and with a <strong>99% uptime guarantee<\/strong>, you won&#8217;t let your patients down.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center\">INTERESTED IN VISIONARY VETERINARY IMAGING?<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Unlock Clarity With 1.5T MRI<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-dark-pink-background-color has-background wp-element-button\" href=\"https:\/\/hallmarq.net\/products-solutions\/small-animal-mri\/\" style=\"border-radius:60px\" target=\"_blank\" rel=\"noreferrer noopener\">Meet MIRA<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>When it comes to emergency and specialty care, having your small animal 1.5T MRI machine available at all times is a must. Image quality is paramount to aiding an informed diagnosis, and system downtime means getting those images can be compromised. When patients require immediate intervention, uptime is non-negotiable.<\/p>\n","protected":false},"author":2,"featured_media":14629,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[71,105],"class_list":["post-14715","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mri-us","category-small-animal-us"],"featured_image_src":"https:\/\/hallmarq.net\/app\/uploads\/2024\/12\/IndyVets_2021_10.jpg","author_info":{"display_name":"Sara Horner","author_link":"https:\/\/hallmarq.net\/us\/author\/sara\/"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>99% System Uptime? 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