Hallmarq Veterinary Imaging has just been announced as the winner of the Outstanding Customer Service Team category at the 2022 Global Business Excellence Awards.
As award-winning global leaders in innovative diagnostic imaging solutions, Hallmarq Veterinary Imaging focuses on providing safe, accurate, affordable advanced imaging for practising veterinarians worldwide.
Their exclusive dedication to the industry, and the exceptional support they provide to customers through their unique Q-Care program, have resulted in increased access to advanced clinical systems for small animal and equine practices around the globe. Recognized for their innovative products, they can now add customer service excellence to their list of accolades.
Commenting on Hallmarq Veterinary Imaging, the winner in the Outstanding Customer Service Team category, the chairman of the judges said:
“Congratulations to the brilliant customer service team at Hallmarq Veterinary Imaging for developing Q-Care, a comprehensive care and support package for their customers. Their commitment to providing system uptime consistently above the industry norm along with an omni-channel approach, calls answered within three rings and chats dealt with instantly, is what sets them apart. Hallmarq’s outstanding customer care package helps veterinary practices reduce the risk of their investment in expensive imaging equipment, meets the needs of their customers and helps clinicians provide better care to pets.”
The Global Business Excellence Awards pride themselves on having a large panel of independent expert judges who select winners according to strict criteria for each category and sector, focusing on financial results, innovation, customer, employee, investor, and community benefits.
Upon receiving the Award, Mick Crosthwaite, Hallmarq’s CEO said:
“We are delighted to have been recognized for this award. Such a prestigious accolade is only possible with the hard work and dedication of the entire Hallmarq Team. Our focus on the total customer experience, from initial inquiry through system install and beyond, is what sets us apart in the industry. Q-Care is specifically designed to support clinical practice, reduce financial risk, and help drive business growth. Our wealth of experience helps ensure a smooth advanced imaging journey for every customer.”Mick Crosthwaite, CEO, Hallmarq Veterinary Imaging
The Global Business Excellence Awards are one of the world’s highest profile awards and winning this accolade speaks volumes about Hallmarq Veterinary Imaging. Due to their high profile, the Awards attract a wide range of entries from across the world, from large international PLCs and public sector organisations to dynamic and innovative SMEs. The winners all have one thing in common – they are truly outstanding at what they do.
Click here for further information on the Global Business Excellence Awards.